Self-serve
Returns & Exchanges
Returns and exchanges are accepted within 7 days of delivery on unworn pairs in original packaging. No restocking fee. Collectibles, Jewelry, Chrome Hearts, Trading Cards, and Electronics are final sale.
Return shipping is paid by the customer. When you start a return below, we'll generate a prepaid label and deduct the label cost from your refund. Defective or incorrect items are always free to return — email us within 48 hours with photos.
Need to swap a size or trade for a different shoe? You can exchange and pay the price difference right here. If the new item costs less, we refund the difference.
Sign in to start a return
Your eligible orders will appear after you sign in. We verify orders against your account for security.
Don’t have an account? Email contact@suprasneakersshop.com with your order number and we’ll process it manually.